At Hutch, we're thrilled when our brands visit our main warehouse to explore new product launches, film social content, or simply tour our operations. To ensure a smooth experience, we kindly ask that you follow these guidelines:
Provide at least three working days' notice before your warehouse visit.
We'll agree on a timeslot for your visit in advance. While we understand traffic delays can happen, please aim to be punctual. Our team members will be ready to assist you during your visit.
We'll provide a high-visibility vest upon your arrival. Please wear suitable footwear for the warehouse environment.
Before capturing images or shooting content, consult your Account Manager. We prioritise the privacy of all our clients. Please also refer to our Images/Social Media Guidelines.
Please note: If your warehouse visit requires assistance from our team members—such as retrieving stock or processing inventory items—we may apply a chargeable fee to your account for our time and services.
Please note: During our peak times (eg end of November and December) and Saturdays we do not hold warehouse visits due to the uplift in operations.
Please contact us via livechat if you have any questions!