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Courier Compensation

What is the maximum I can claim from the courier?

Updated over 2 weeks ago

So when talking about claims, it is a common question to know what is the maximum amount of compensation a courier will give back. Essentially depending on the courier will depend on the answer...

It is important to note that if your claim amount is less than the amounts listed below then they will credit the lower value. Liability cover over the amounts below will be chargeable on top of the shipping costs.

Royal Mail (Domestic Tracked and International Tracked)

Max Compensation - £150

*Please note, Royal Mail does not accept claims for parcels sent on an untracked service.

Fedex (International Connect Tracked - FIC)

Max Compensation - £50

DPD

Max Compensation - £100

*Please note, DPD do not accept claims on glass/breakable products.

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