The "Inventory Unavailable" status means the product is out of stock and cannot be fulfilled. This could be due to various reasons, such as high demand, manufacturing issues, or delays in shipping. The order will be put on hold until the inventory is restocked, and then it will be processed for shipment.

The "Invalid Address" status occurs when the address provided by the customer is incomplete or incorrect and, therefore, cannot be delivered. This could be due to needing more information such as apartment numbers, incorrect postal codes, or incorrect street names. The order will be put on hold until the customer provides a corrected address or until the customer cancels the order.

Fraud Risk is a status that occurs when there is suspicion of fraudulent activity with the order. This could be due to various reasons, such as a mismatch between the billing and shipping address, an unusual payment method, or a high-value order. The order is put on hold while it is reviewed for potential fraud, and may be cancelled if the suspicion is confirmed. This is limited to Shopify orders.

The "Review Required" status means that the brand is reviewing the order for various reasons, such as high-value orders, unusual payment methods, or a mismatch between the billing and shipping address. The order is put on hold while it is reviewed, and may be cancelled if the brand determines that the order poses a risk. This status is not limited to any specific platform or channel.

The "Customer Request" status means that the customer has requested a change to their order (typically using Aftercare), such as adding or removing items, changing the shipping address or method, or cancelling the order altogether. The order is put on hold while the request is reviewed and processed. If the request is approved, the order will be updated accordingly, and if the request cannot be accommodated, the customer will be notified and the order will be cancelled or modified as necessary.

"Missing Product Data" is a status that occurs when the product type or commodity code is not provided for an international order. This information is necessary for customs clearance, and without it, the order cannot be processed. The order will be put on hold until the missing information is provided or until the order is cancelled.

"Missing Customs Value" is a status that occurs when the customs value is not provided for an international order. The customs value is the declared value of the goods being shipped and is used to calculate taxes and duties that may be levied by customs authorities. Without the customs value, the order cannot be processed, and it will be put on hold until the missing information is provided or until the order is cancelled.

The "Invalid Shipping Method" status occurs when the weight, size, dimensions, or destination of an order are not supported by the selected carrier, and therefore cannot be processed. The order will be put on hold until the issue is resolved, or until the order is cancelled.

"Loading" means that the tracking information is in the process of being generated, and the initial update is not yet available.

"Unavailable" is a shipping status that indicates that there is no tracking information available for the service, meaning that the shipment may not be trackable or may not have been picked up by the courier yet.

"Pending" is a status that indicates the order has been packed but has not yet been collected by the courier for delivery. This status is used when the order is waiting to be dispatched to the courier or is in the process of being collected by the courier.

"Picked Up" is a status that indicates that the order has been collected by the courier and is en route to the sorting facility for further processing before being delivered to the customer.

"In Transit" is a shipping status that indicates that the package is en route to the customer and is currently in the process of being delivered. This status is used when the package is in transit from the sorting facility to the destination address, and may be updated to indicate additional checkpoints along the way, such as arrival at a local distribution centre or departure for final delivery."

"Arrived at Customs" is a shipping status that indicates that the package has arrived at the customs facility for processing. This status is used when the package is being imported or exported across an international border and needs to be cleared by customs authorities before it can continue its journey to the destination address. The speed at which the package is processed by customs can vary depending on the country, the carrier, and the time of year."

"Cleared Customs" is a shipping status that indicates that the package has been cleared by customs authorities and is now ready to continue its journey to the destination address. This status is used when the package is being imported or exported across an international border and has been processed by customs without any issues or delays.

The "Held at Customs" status means that there is an issue or general delay with customs, and the customer may be asked to provide more information to enable the delivery to proceed.

"Awaiting Collection" is a shipping status that indicates that the package has been delivered to a local pick-up spot or post office delivery depot and is waiting for the customer to collect it. This status is used when the courier is unable to deliver the package to the customer's address for various reasons, such as the customer not being available, the address being incorrect or incomplete, or the package being too large or heavy to deliver."

"Awaiting Information" is a shipping status that indicates that the courier was unable to complete delivery and has contacted the end customer for more information to enable delivery.

"Awaiting Payment" is a shipping status that indicates that the courier has received the parcel but cannot deliver it until customs payments have been made either by the end customer or the brand."

The "Failed" status means that the delivery attempt was unsuccessful because the customer was not available or the premises were inaccessible. This usually happens after a few attempts, and often means that the parcel is being returned to the sender.

"Returned" is a shipping status that means the parcel is on its way back to Hutch due to the customer not being available or rejecting delivery at the point of delivery.

The "Damaged in Transit" status means that the parcel has been damaged during the shipping process. If the damage is too severe, the parcel may be destroyed. If the damage is slight, the courier may attempt to deliver the parcel to the customer. If the parcel is returned, the customer may be eligible for a refund or replacement, depending on the brand's policy.

The "Attempted" status means that the delivery attempt was unsuccessful because the customer was not available or the premises were inaccessible. This usually happens after a few attempts, and often means that the parcel is being returned to the sender.

"Scheduled" means the end customer has arranged with the courier for a more suitable delivery date for themselves.

"Delivered" indicates that the package has been successfully delivered to the customer's address and received by the customer or a representative on their behalf.